Last Updated: October 6, 2025
Loveland Paint Pros respects your privacy and takes the protection of your personal information seriously. This Privacy Policy describes what we collect, how we use it, when we share it, and the choices you have. By using our website or requesting painting services in Loveland, Colorado, you agree to the terms outlined here.
Scope
This Privacy Policy covers information collected:
- Through our website and online forms
- By phone, email, text message, and other electronic communication methods
- Through online ads and social media pages that link to this policy
- During in-person estimates, consultations, and service visits
This policy does not cover information collected by third-party websites or services that we do not own or manage.
Information We Collect
We collect different kinds of information to deliver and improve our residential and commercial painting services in Loveland and the surrounding Northern Colorado area.
1. Information You Provide Directly
When you ask for a free painting estimate, book a service, or reach out to us, we may collect:
- Full name
- Home or business address
- Email address
- Phone number
- Project details such as interior or exterior work, surface type, square footage, color preferences, and timing
- Instructions for property access
- Billing and payment information
- Any other details you choose to share
2. Information Collected Automatically
When you visit our website, we may automatically collect:
- Pages viewed, links selected, and time spent on the site
- Referring and exit URLs
- IP address, browser type, operating system, and device details
- Approximate location based on IP address
- Search terms entered on our site
- Cookie IDs and similar tracking tools
3. Information from Third Parties
We may receive information from:
- Review sites and customer feedback platforms
- Marketing and advertising partners
- Social media platforms
- Publicly available sources
- Service verification and fraud prevention providers
Your information may be stored and processed in the United States.
Cookies and Tracking Technologies
We use cookies, pixels, and related technologies to:
- Save your preferences and settings
- Measure site traffic and performance
- Improve your browsing experience
- Support marketing and advertising activities
You can adjust or disable cookies in your browser settings. Some site features may not work correctly if cookies are turned off. Third-party tools on our site may also place their own cookies.
Interest-Based Advertising
We may work with advertising networks that show ads based on your browsing behavior and interests. These partners may rely on cookies, device identifiers, or hashed data to serve more relevant advertising.
To learn more or opt out of interest-based advertising, visit:
How We Use Your Information
We use the information we collect to:
- Prepare accurate painting estimates and arrange service appointments
- Communicate with you about your project, scheduling, and follow-up
- Process payments and handle billing
- Coordinate with our painting crews and project managers
- Improve our website, services, and customer experience
- Send promotional offers, seasonal specials, and company updates when you consent
- Review website activity and marketing performance
- Detect, prevent, and respond to fraud, security issues, and legal matters
- Meet legal obligations and enforce our terms of service
How We Share Your Information
We respect your privacy and share information only in limited situations:
Service Providers and Contractors
To complete your painting project, we may share relevant information with our painting crews, subcontractors, and material suppliers.
Business Operations Vendors
We share information with trusted vendors who help with:
- Website hosting and maintenance
- Payment processing
- Email marketing and communication
- Analytics and reporting
- Customer relationship management
These vendors may use your information only to perform work for us.
Marketing Partners
We may share limited information with marketing partners for ad measurement and targeting.
Legal and Safety Purposes
We may disclose information when required by law, to protect our rights, or to help protect the safety of customers, employees, and the business.
Business Transfers
If we go through a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction.
Aggregated or De-Identified Data
We may share data that has been anonymized so it no longer identifies you personally.
Your Choices
You have control over certain aspects of your personal information:
- Providing Information: You may browse our website without submitting personal details, but we need some information to provide estimates and services.
- Marketing Communications: You can stop promotional emails by using the unsubscribe link in any marketing message. This will not affect messages related to your painting project.
- Cookies: You can manage cookie settings through your browser or use the opt-out tools listed above.
Access and Control of Your Data
You may request to:
- Review the personal information we maintain about you
- Correct inaccurate or outdated information
- Request deletion of your personal data, subject to legal and operational limits
- Object to certain uses of your information
To make any of these requests, contact us using the information in the How to Contact Us section below.
Data Retention
We keep personal information only as long as needed to:
- Finish and support your painting project warranty
- Maintain business and financial records
- Comply with legal requirements
- Resolve disputes and enforce agreements
When information is no longer necessary, we delete it securely or remove identifying details.
Security Measures
We use reasonable administrative, technical, and physical safeguards to help protect personal information from unauthorized access, use, or disclosure. Our website uses SSL encryption for sensitive data transmissions. Even so, no internet transmission or electronic storage method is completely secure, and absolute protection cannot be guaranteed.
Children's Privacy
Our website and painting services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has shared personal information with us, please contact us right away so we can remove it.
California Privacy Rights
If you live in California, you may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
Right to Know
You may request details about:
- Categories of personal information we have collected
- Sources from which we collected it
- Business or commercial purposes for collection
- Categories of third parties with whom we have shared it
- Specific pieces of personal information we hold about you
Right to Delete
You may request that we delete personal information we collected from you, subject to certain legal exceptions.
Right to Correct
You may request that inaccurate personal information be corrected.
Right to Opt Out of Sale or Sharing
We do not sell personal information for money. We may share information for targeted advertising, which may be considered a "sale" or "sharing" under California law. To opt out, contact us and include "Do Not Sell or Share My Personal Information."
Right to Non-Discrimination
We will not treat you differently because you exercise your privacy rights.
How to Submit a California Request
Contact us using the methods below and include "California Privacy Request" in your message. We may need to confirm your identity before handling your request. If you use an authorized agent, we may ask for proof of authorization.
Shine the Light
California residents may ask for a list of third parties that received personal information for direct marketing during the previous calendar year. Send a written request and include "California Shine the Light Request" in your message.
Visitors Outside the United States
Our website and services are intended for people in Loveland, Colorado, and the surrounding Northern Colorado region. If you visit our website from outside the United States, your information may be transferred to and processed in the U.S., where privacy laws may be different from those in your location.
Changes to This Privacy Policy
We may revise this Privacy Policy from time to time to reflect updates to our practices or legal requirements. When changes are made, we will update the "Last Updated" date at the top of this page. We recommend checking this policy regularly. Continued use of our website and services after changes means you accept the updated policy.
How to Contact Us
If you have questions, concerns, or requests about this Privacy Policy or our data practices, please contact us:
Loveland Paint Pros
Attn: Privacy Policy
4023 Kennett Pike #50129
Wilmington, DE 19807
For California privacy requests or to opt out of the sale/sharing of your information, mail us and include:
"California Privacy Request" or "Do Not Sell or Share My Personal Information."
We are committed to responding to privacy concerns quickly and clearly.
